When I lived in LA I lived 2 blocks from Beuller's and went there every AM. The bagels were OK but the staff were often indifferent to rude. Also I would order a Salt bagel to go and wind up with a Sunflower seed bagel, which also had some salt on it but was not what I ordered.
Eventually I started driving to Bagel Factory rather than go to Beuller's.
Maybe they have improved since I left.