Originally Posted by
craz
youre the 1st person to ever tell me they didnt like the LeM, and I know a large number of people who have stayed there and go back ever time they are in Israel.
But to each their own
I honestly cannot believe that I'm the first!
The hotel has way too many rooms for the staff on hand.
-Check-in took nearly an hour-there were about 30 people in line with just 2 people working the counter!
-A simple task like getting an elevator down to the lobby literally took 20 minutes this morning. There were over a dozen people on my floor trying to squeeze on each full elevator that stopped at our floor. When I finally did get on an elevator it stopped on every single floor, and each of those floors had many anguished people trying to get down.
-The shower in my room had a clogged drain and a broken door seal so the bathroom is flooded with 2 inches of water, and nobody at the hotel seems to care to solve the problem.
-Getting some extra blankets and pillows took nearly 2 hours, 4 phone calls, and 2 visits to the front desk before they finally arrived.
This is the 5th SPG hotel in Israel that I've stayed at in the past 2 weeks, and none of the other ones were even close to the absolute ineptness and indifference of the management of this place.