THANK-YOU everyone for your help-- my problems are finally solved. (Great rush of relief.) I basically spoke to five or six different people at reservations yesterday, who were of no help.

Today I called again and spoke to someone who told me that indeed they COULD split the flights, but only my travel agent could do it-- I could not go to a CTO. I called back and spoke to someone who said that I "probably" could get it done at a CTO. That was encouraging. One more call to make sure-- this agent said that they weren't really supposed to touch it if it was booked by a travel agent, but if I was pursuasive, I could get someone to do it. Then she looked at the reservation and said, "You know what? It's already ticketed, it's the same flight number, and frankly I wish they wouldn't even do it if it involved a plane change because it really is a connection. Let me just go ahead and do it for you." It took her about TWENTY seconds to split it!

I immediately asked her for her employee information because I wanted to send her a Premier Service Award and at first she just said, "What? For that little thing?"

[This message has been edited by dw (edited 03-16-2000).]