I was on the OGG-DFW flight a few days ago, and I slept through the first 60% of the flight. I was in 3d, my wife in 3g, and my daughter in 4g. The reading lights failed for most seats right as the flight began and the volume for the IFE also was screwed up on most seats (either way too high or way too low). The pilot explained that this had all just failed, the flight into OGG everything had worked, and sorry, there was nothing they could do. The pilot also said we could write to corporate after the flight if we had a problem with the flight (as an FTer, I knew that meant compensation<). The gentlemen next to my daughter kept complaining to the FAs about the lack of reading light and IFE. My daughter said he never raised his voice or cursed, but apparently he kept complaining over and over again. Eventually the FAs kind of snapped and got pretty curt with him, but he still wouldn't give up. So, the pilot eventually came back and threated to land him at LAX and have him removed, and that shut him up.

The main problem I have is that I slept through all this! My daughter said the testiest verbal exchange happened when the FA was standing right next to me. I've now told my family to wake me up for food and deboarding threats. I would have loved to have reported on the particulars.