Thanks again, gleff, for another status match thread. I faxed Starwood on Monday, requesting an upgrade to platinum status. I included a letter outlining my request, my HH account summary, a copy of my HH Diamond card, and a screenshot of my Starwood Gold account status. I received an email this morning, identical to the one BJD1r received. I just checked my account status, and it shows me as a Platinum Preferred Guest.