FlyerTalk Forums - View Single Post - 2 flights become 1 -- segment problem?
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Old Aug 9, 2007 | 5:15 pm
  #15  
Phil2016
20 Years on Site
 
Join Date: Dec 2003
Location: ROC
Programs: DL DM, UA 1K, HH Diamond, National EE
Posts: 1,230
Originally Posted by humanoid94
At least ask them for a refund on some of your taxes and facility charges. It should be like 10 dollars cheaper as a direct flight instead of a connection.
I was just denied that request (maybe I didn't push hard enough). I was told that would require a re-issue, which would require a $50 fee, blah blah blah. I then said, ok, cancel the reservation and I'll rebook, but then got denied with the 60-minute rule (first time I'd ever heard that rule actually invoked), and my outbound change had only been pushed back by about 40 minutes.

I'm sure I could have fought it more, but the agent was nice and the $4.50 per ticket didn't matter that much. Granted, that fee is supposed to go DTW, paid by NW, right? So now NW doesn't have to pay it. Oh well.
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