FlyerTalk Forums - View Single Post - UA Intl First Class is a Poor Product
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Old Aug 8, 2007, 9:47 am
  #92  
ORD4R
 
Join Date: Sep 2004
Location: Chicago
Programs: UA-1K-MM AA-EXP-MM
Posts: 726
Originally Posted by Liz
Sheesh, with all this attitude maybe I'll just stop doing PDB's completely. I give out a choice in F, IN PLASTIC, and refills if needed. Guess I'm doing too much, and not enough at the same time.

This post is not just intended for you either Ripper.
Liz not to pick on you, I appreciate your contributions here and the excellent service you perform. I am happy with plastic and appreciate the choice. It is an issue that you probably could not give out any PDBs and there would be no real consequence. BTW many FAs do skip PDBs. UA needs a management system and culture that would make that unthinkable if they want to compete with the world class airline's F and C cabins. It is good FAs like you and many others here who need to be first line management on board international flights to insure your standard's for service are shared by the rest of the FA team. You need real personnel authority beyond what a purser has today. Leaders like you and others on this board could make a real difference.
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