I live in Easton, use to live in Norwalk. I took them from time to time.

They have to make four stops before getting to Danbury, so if they are held up anywhere on the way, they will be late. Leave plenty of time, as they start in Hartford, and do Waterbury, White Plains, etc on the way, lots of places for delays along the way.

I never had a problem with them, if the driver was helpful and decent I'd give a couple dollars at the end.

They use busses and vans, so plenty of room for luggage usually.

Depending on how many of you there are, it may be easier, and less expensive to use a car service, check the weekly coupon mailers you get, they probably have discounts in there.