My sister saw an unusual Starbucks event in Brooklyn last week. My sister ordered a venti decaf hazelnut latte, no foam. The woman immediately behind her in line ordered the exact same thing. My sister was thinking, "What an odd coincidence" while she waited in line to pick up her drink. But when the first of the two lattes arrived, the woman swiped it and hurried away. My sister, of course, was irritated, but took the second one when it arrived a minute later. It all made sense when she overheard the woman complaining at the register that someone took her drink when it was placed on the counter. Naturally, the baristas made her a freebie.