Originally Posted by
Weatherboy
Maybe CO should simply only publish upgrades for Platinums and Golds... and give Silvers a space-available upgrade certificate or 2/3/4 to use over the year. If Platinums are lucky to get upgrades, why even bother to make Silver upgrades a published perk if they don't ever happen?
EUA does on occassion happen for Silver Elite. Not often - but maybe 5-10% depending on routing and day/time. Silvers get confirmed upgrade if on Y fare at time of ticketing - so that is a good Silver benefit.
I thinks most Silvers know EUA is rare. Even Plats have come to realized that EUA is not automatic and maybe only around 50%. Much less for key routes. The current system works - it would be too complicated to provide certificates to Silver. CO once did that - and the current EUA system is the most cost effective - to eliminate any mailings or human communications.