I agree (about the compensation issue) - however I feel that proactive compensation for 'scheduled' inconveniences is a good customer service practice - I was just curious about others' experiences. I have not had a good front desk experience here - when I call for the front desk they rudely insist that they can not transfer calls to the front desk. When I mentioned the noise issues and the fact that the pool is closed she said they were not providing anything as they had provided notice (signs were put up yesterday)... but I've talked to the manager and they said they filmed for a week before with no complaints. We'll see I guess... this is the icing on the cake of several issues here.