Originally Posted by
azepine00
GP really needs to up the qualification threshold to 10 stays and enhance the benefits, perhaps by offering club access certs rather than regency floor upgrades. This would leave enough upgrade space for diamonds and offer a meaningful benefit to Plats.
This is a good idea.
One of the things that is increasingly driving me away from Hilton, is the dilution of the Diamond program. There used to be a difference between Diamond (28 stays) and Gold (16 stays, I think). Since both are entitled to free breakfast and upgrades, the quality of the lounge offerings have declined (while the numbers of guests has increased) and frequency of upgrades are almost non-existent. My favorite example is the Hilton Waikoloa Village - there is an active dialogue on the Hilton thread about how poor the Diamond lounge has become since it was reflagged from Hyatt to Hilton. The other Hyatt lounges in Hawaii continue to be far less crowded with higher quality food and free alcohol.
Don't get me wrong, I think frequent guest programs have become important to driving return business. To me, though, Hilton has created a situation where they either need to take something away from Golds, or give something back to Diamonds. My fear is that they will give something to Diamonds, but increase the stay requirement, and I hope Hyatt doesn't fall into that situation.
I also know that I will regret these words when my travel slows down and I change to Platinum!