Ethical problem - items ordered and received not charged
Around Feb 25th I ordered $ 200.00 worth of Gift Certificates and a special pillow ( 2 separate orders) from Brookstone through the Goldpoints website.
All expected Goldpoints posted promptly but as of today my Diners Club has not been charged ( now almost 3 months) in addition I received double the order in pillows, but my wife likes them so we decided to keep them both and if they charge us for both no problem.
What would you do?
Should I call them and ask about the charge, wait longer and/or hope they somehow never find out about it ?
The gift certs were a gift for a friend who has not redeemed them yet and I would be very embarrassed if they were not honored by a local store.
Brookstone no longer at the Goldpoints site, anything like this happen to anybody else?
Mike