Originally Posted by
bhd87
Flew CDG-MIA on AF. Baggage arrived with one wheel destroyed. After a short letter to AF's USA office, was told to drop off the luggage at a local authorized Baggae Repair shop.
Haven't heard back from the shop yet though. That reminds me to call them...
the problem is that you have to call , write letters to remind them but finally the airlines will compensate you for the damaged baggage. i guess you will get the a new one or you will get a check to buy a new one.
dp