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Old Aug 2, 2007 | 9:31 am
  #15  
trekkie
Suspended
 
Join Date: Nov 2004
Location: 80 countries across the world
Programs: some, * alliance, OW, ISIC,
Posts: 1,336
How many staff/CX Diamond members are on a typical flight? if less than 5, i don't see how much effect this has. The staff do take care of customers and not just do the talk but actually take the action to really mean sincerity and genuine customer service.These are not your United party folks.
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