jimbob...thanks for the reply.

It is the bottom rhs button that is greyed out.

I have both tabs at the top... balances and promotions... The page that is showing up has a grid of my accts that I filled in...but over to the right where it says BALANCE at the top of that page ...under that heading and in the column it says "Never checked"

But I can't check... as the balance check button is greyed out.

my computer is fairly new so the date/time is working fine on it.