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Thread: Rule 240?
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Old Jul 31, 2007 | 2:34 pm
  #8  
TRRed
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Join Date: Aug 2001
Location: Erie, CO USA
Programs: UA, M&M, AA, AS, Marriott, et al
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I have looked at both DL and UA'a COC in the last year or so. UA's was much more customer friendly than DL's from what I could tell. In that time, I have seen UA seek to route passengers on other carriers without much pressure. When there has been a problem, I don't necessary say "Rule 240" but I might ask to be "protected" on other flights.
Last edited by TRRed; Jul 31, 2007 at 2:36 pm Reason: Removing reference to DiningBuzz
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