Originally Posted by san2yul

As an EXP, this whole free upgrade thing is almost not worth it these days. I usually travel from San to DFW which I don't think is a major business rout. However, all the upgrades seem to be gate upgrades which many a times means bulkhead seats and also feels like as if I'm waiting around for a "free handout". Isn't the whole point of sitting up front is knowing that you will get a comfortable seat with enough time to board etc?