Originally Posted by
WineCountryUA
Well, I'm 0 for 3 now, same answer from all the agents -- #3 try, the Chat Agent approach
US Chat Agent: WineCountryUA, it is not letting me put you in exit row as it is not showing that it is Gold to get the Exit you will need to see a gate agent at the Airport.
WineCountryUA: I heard from others it came be done in advaance, I guess I am confused
US Chat Agent: It can if you are Silver, Gold, Platinum, or Chairmen with Us Airways. I have not heard anything about that from United or any other airlines.
WineCountryUA: So is there anything that can be done for Star Gold?
US Chat Agent: Not that I am aware of
Regardless what we think is 'fair' or how things ought to be, US rules do not allow *S or *G (outside of their own elites) to pre-reserve exit rows. There are some agents out there who will do it for you anyway, but fewer and fewer. I had slipped through the cracks for at least 6 months on 8-10 trips always getting pre-reserved exit row as a UA-1K flying US and never even realizing I *was* slipping through the cracks. It finally caught up to me. So, now I split my mileage crediting and am Gold on US and 1K on UA. (I did the US elite challenge to get elite immediately; I'm not sure if that's still available with the new pay-for elite trial program.)
-BP