Frustrating! As the_traveler says, I'd call back - I have had to do just that given customer service seems a bit more reticent in recent months. And atxtraveler is dining very defenisvely - it can't hurt, can only help, in these circumstances.

I have to admit I prefer using another mapper to check addresses - and sometimes even the address they give is incorrect (Burger Joint in the SFO International Terminal had a very weird and useless street address when it was an iDine member, and we have 2-3 retaurants in the SMF area that have the wrong city listing - like Lion's Gate - The O CLub, the odl McClellan AFB Officers' Club.)