Personally I haven't, but as has been said many times, I would keep calling until you get an answer you like! I also would ask to speak with a supervisor, and their supervisor, and their supervisor, and keep going up! RN puts the maps on the listings to help the diners, and if the diners go to the wrong place based on the directions on the listing, why should the diner be penalized? We didn't put the wrong directions up. (RN or the restaurant did!)