Join Date: Mar 2006
Location: Tampa Bay, Florida
Programs: AA EXP, UA Gold 1MM, Hilton Gold, Marriott Titanium, Hertz Five Star
Posts: 358
Given Upgrade, then Moved Back to E+ (But Got the Champagne)
I had an intresting experience last week. I was traveling from BKK-NRT and was given a a Business Class boarding pass (upgrade had been requested using an SWU and had been in for a long time). After getting settled, being served champagne, etc--one of the GAs came and handed me back my economy boarding pass and said that another passenger had shown up (I'm assuming the best, a paid C that was late on a transfer).
Does this happen often? It was disappointing but I still got E+ aisle, so it was the same that I had reserved.
More frustrating was the 1 hour late for luggage to arrive ar ORD later and missing a flight to ANC where I had a confirmed upgrade (no one really cared on the International side)