Originally Posted by
nako
Different strokes for different folks, I suppose, but the customer service I get now from AA is no worse or better than I get from AS.
Agree. I also think, shelves of Freddies notwithstanding, that AA's mileage program is more versatile in some ways than AS's, especially in being able to put together multi-carrier international itineraries.
But I would be very happy if AS would join Oneworld and stay independent in ownership terms.