Originally Posted by
jestabillo
I just found that the fare I booked a month ago went down by $19, for the same flights and dates. I called AA and was told to pay the change fee of $100 for me to get the price difference. Does this make sense to you?
What they should have done was just politely explain that it isn't worth it to reissue the ticket because discount fares have change fees... instead of toying with you by demanding $100 and forcing you to back out of the transaction (which is how you're presenting it).