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Thread: Whatever happened to Six Sigma?
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Old Jul 24, 2007 | 9:53 pm
  #16  
7E7
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Join Date: Jun 2003
Location: YEG
Programs: AC*E75
Posts: 885
Originally Posted by East-West AC
It's not a program designed to significantly impact customer service.
I guess that is why there are still service issues that we all discuss in this forum - see sticky on complaints (i.e. no dvd players on transcon flight on 767s).
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