<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by wormwood:
another example of killing the golden goose by piling on way beyond reasonable. We have moderators on the board, how about moderation in taking advantage of promotions and loopholes. The Goldpoints behavior reminds me of the charities (who collect clothes they sell for next to nothing to a for profit thrift store reseller) who call every number in the book every month. Both are examples of using a strip mining mentality to approach what should be handled with a much lighter touch.
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As many of us have said over and over again, this was a very poorly executed promotion on the part of GoldPoints/Radisson. IF they were worried about the mileage, they very easily could have placed a cap on the number of bonus points earned and thereafter offered only regular points earning.
Also, Radisson is making a mistake in reducing their GoldPoints:Mileage ratio. The Valuemags debacle was a one time error on their part and they can prevent it from happening again. Diluting the current stock of outstanding GoldPoints will only alienate their valuable customers. A better move would have been to dilute GoldPoints earned OUTSIDE the Radisson brand, thereby not harming their customers.
That being said, I doubt this is much of a drop in the bucket to Carlsson travel. We don't know if they even lost money on this promotion. We have *no* idea what they pay for miles but I can guarantee it isn't anywhere close to the .02 that we value them at. Perhaps Randy could weigh in here?
[This message has been edited by kanebear (edited 05-10-2002).]