Originally posted by OKYNOT:
They were able to get on the late afternoon flight to stl but told they would have to pay for rooms. Seems to me that TWA by not calling and canceling is liable.
I think the default TWA position is always that they won't put people up overnight. I'd carry it further - if it was TWA equipment at fault (or their decision to cancel the flight to divert equipment to another flight), I would think they'd be responsible for the overnight caused by their business decision.
I had a similar situation some years ago. TWA decided to hold a flight I was on in order to pick up passengers arriving on a delayed connecting flight, and thus caused me to miss my connection. Would they put me up? Heck no! Ultimately gave me one of those throw-away $25 certificates. (I should have gone to DOT.)
I had been Gold with them for about 5 years running, and had over 250,000 miles on TWA. Quit flying them for 8 years. Fly them now only as a last choice.