FlyerTalk Forums - View Single Post - The Ritz-Carlton, San Juan [master thread]
Old Jul 20, 2007, 9:12 am
  #6  
kindra178
 
Join Date: May 2003
Location: Chicago, Illinois, USA
Posts: 178
Ritz in San Juan

I am looking for updates on this property. I am heading there in a couple of weeks. I have to say that my first experiences with the hotel have not been good.

1) I emailed the concierge and have not heard back

2) Tried to use points to book upgraded room and was denied even though upgraded rooms are still available to book. I guess that's a general Marriott room rule.

Thanks in advance
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