Is that the Windward or Holcomb Bridge location?
I always thought the Windward location was well maintained, if it's this property it's a shame, because it's the one I always recommend to people when they're up that way.
I would contact the HHonors desk and report the incident, and be sure to let them know that it was you that was inconvenienced, not your company, and that since there's a Marriott, a Residence Inn, TownePlace Suites, Staybridge Inn, HI Express and LaQuinta all within 5 miles of that property that you expect points towards your account or you will be sure to stay elsewhere your next trip to Alpharetta.
Last edited by rnovak; Jul 19, 2007 at 5:50 pm