Originally Posted by
cobberjoe
Why would they reimburse the small purchases, which arrived late, but not the car seat, which had not arrived at all. We purchased the original car seat several months ago, and I am not sure I have the receipt.
What are my options? I guess I hope to be reimbursed for the new car seat ($150). I don't really care if they reimburse me for the old one, because in the end, I have one car seat.
You have to provide some kind of documentation as to the type and value of the original car seat (ideally, that would be the original purchase receipt). If you know the model number, you could try sending a print-out from an online store, showing the price, together with a brief letter, providing the purchase date.
If the original seat was less expensive than the replacement that you had purchased, they will probably pay the lower of the two prices. They may also try to deduct depreciation.
Good luck and be sure to report back.