You've really touched on a sore spot with frequent flyers everywhere. No, TWA is not the only airline to limit free award seats. The number of seats on a given flight that are designated for award travel varies depending on the flight and the day. If your travel times (date and time of day) are flexible, even within a couple of days, you will likely have better luck redeeming the award you seek. Also remember, however, that Europe is very popular in the high season (hence, the high season), and it is particularly popular destination this summer with the American dollar being very strong in most countries there. Check out the March cover story in InsideFlyer for more tips on getting the award you want. You might not want to snub TWA so fast...their tactics are no more or less subversive than any of the other airlines. Also see the May cover story in InsideFlyer for what to look for in the fine print. This article contains some information about award seats. Finally, if you do shift your loyalty, check out Northwest, which posts award seat availability online and even allows you to book award travel over the Net.