The place stinks
I stayed there twice. The first time was ok. Old room but bearable.
The last time I stayed there in June was the pits. No upgrade. I was up on the top floor. No AC. The room was unbearably hot. I asked for a fan. They didn’t have any. I ended up sleeping on the “heavenly floor”.
I will never stay at this property again. I’m beginning to think my status as a Platinum for 4 years means nothing in Europe. Was treated pretty shabbily in Stockholm and Venice as well.