FlyerTalk Forums - View Single Post - currency conversion when used outside US
View Single Post
Old Jul 14, 2007 | 1:50 pm
  #2  
mia
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
10 Countries Visited
20 Nights
2M
20 Years on Site
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,863
Originally Posted by itsme
...Instead of entering the charge in dollars or entering it in the local currency at a rate approximating what your credit card company would use for the exchange, the car rental company uses their own arbitrary rate, which is close to 10% higher, claiming it is their right to do so because of the more than dozen places you have initialed to indicate accept/decline various options, one shows a fixed exchange rate printed there.
It's difficult (for me) to follow your story because you do not mention the rental car brand, the location, or the actual amount of the overcharge. Did they submit the charge to the credit card company denominated in dollars or denominated in local currency?

Are you asking for advice on disputing this transaction or only to avoid similar problems in the future?

Last edited by mia; Jul 14, 2007 at 5:17 pm
mia is offline