I rent there all the time and generally receive great treatment. The station's main problem is that it is not physically large enough for the peak volume and the number of cars it moves.

Saturday evening I was chatting with a DCA manager who indicated that Monday was going to be tight with all the 4th of July carry-over rentals. I even returned my car Sunday evening instead of my normal Monday to give someone else a chance. If anyone got a blue PA-tagged Outback with leather and a sunroof, you're welcome!