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Thread: Ticket refund - how long does it take ?
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Old Jul 11, 2007 | 1:38 am
  #4  
gfowler-ord-1k
In memoriam
 
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
It varies from a few day to never. If you do not get a refund in 7 business days file a dispute with your credit card.
http://www.united.com/page/article/0,6722,1511,00.html

Provide prompt ticket refunds
United's Commitment:
We will issue refunds for eligible tickets within seven business days for credit card purchases and within 20 business days for cash purchases in any instance in which refunds are appropriate.
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