Hi,

I'm planning to fly to Vancouver but was hoping for a stop over in Los
Angeles. I was told by the agent that I was not allowed a free stopover as
this was not the most direct routing and there was a direct flight
available.

However, I have previously flown from Hong Kong to London with a
free stopover in Singapore before (which is not really a direct route). Is
this a new policy that's been put in place or one that is now more strictly
being enforced? At the end of the day, I can pay for a one way to Vancouver
from Los Angeles (only £100 inc tax) but if I can get it for free then
that's better! Any tips, advice would be much appreciated. Shall I try
calling again and speak to a different agent? Alternativey, I prehaps I could ask for a flight to Seatle or Calgary and that would make it valid?

Many thanks.

Jon