Originally Posted by LightSpeed

I've had a Krisflyer Gold card for a while now. After the first year (when the membership was free anyway), I've never had an issue with having the annual fee waived. Typically, after I note the fee in a statement, all it takes is a phone call to the customer service hotline indicating displeasure; a manager typically calls back the next day and confirms that the charge will be refunded in the next statement. ^