Hi all. My wife is presently on DL 98 from SAN-JFK which left over an hour late this morning. I have been monitoring the flight via flight aware and on Delta's site. This means her flight lands after her connecting flight 6345 takes off for Richmond. As luck would have it, this is the last DL flight of the day from JFK to RIC. The best option is for Delta to hold the connecting flight, but with the NYC airports already showing delays, I bet the flight ops button up as close to schedule permits. I confirmed Jet Blue has at least two other flights, but wasn't certain Delta would put her on another carrier's flight.

I just got cut off after 35 minutes on hold. "Alice" who finally answered the call dropped me after utting me on hold for another five minutes. Any guidance from those currently on-line would be most appreciated. If there are any tips to get the ticket assigned to another carrier would be ideal. Thanks in advance