FlyerTalk Forums - View Single Post - Check in policy question (in relation to 5th night free award.)
Old Jul 6, 2007 | 5:36 pm
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Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
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Posts: 31,593
Originally Posted by broadwayblue
...How long does the hotel hold your reservation before considering you a no show and charging you a penalty?
By policy, it is supposed to be by check-out the following day; however, I have noticed that a lot of night auditors seem to have twitchy fingers around the midnight hour, so whatever you decide to do, I would go the extra steps to ensure that they know you want to check in early and that is why you reserved the extra night...to ensure that you can.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

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