FlyerTalk Forums - View Single Post - Hacked off by new BAA "security advice" at Heathrow
Old Jul 5, 2007 | 5:24 am
  #6  
ajax
 
Join Date: Jan 2001
Location: UK
Programs: BA EC Gold
Posts: 9,235
I'm sure it's little consolation, but London Underground are contractually bound to fully refund the cost of a single cash ticket (£4) for any journey which is delayed by 15 minutes or more.

Here is a link to the website:

https://www.tfl.gov.uk/tfl/tickets/r...nd/default.asp

When commuting on the Northern Line, I used this ALL THE TIME and collected a couple hundred quid in vouchers each year. Every time the Tube is shut for 'engineering work', you can submit if you have to take an alternative route.
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