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Old Dec 27, 2001 | 6:07 pm
  #282  
aflyer
 
Join Date: May 1999
Location: USA
Posts: 565
From the Valuemags website this evening...

"ValueMags Satisfaction Guarantee

1. Money-Back Guarantee: It is our goal that you are 100% satisfied
with your purchase from ValueMags.com. If you are not completely satisfied
or you change your mind, simply cancel within 30 days of placing your order and
you will receive a full refund. No refunds will be provided after 30 days of
placing your order.


2. Best Price Guarantee: ValueMags will match or beat any authorized
price. Simply send us a link to the price, a copy of an advertisement or
some proof and we'll give you the best price!

3. Prompt Customer Service: We promise to answer any customer
service requests within 24 hours.

Send questions, comments and price challenges to
[email protected] or call 800-684-5373."


How then, does Valuemags think that it can go back AFTER THE FACT and make people sign an agreement with a 50% "re-stocking" fee?
First, clearly they don't plan to RESTOCK the magazine, and if you've cancelled within 30 days, you have most likely not yet even gotten any magazines.
Second, they have ALREADY charged my credit card, so the deal is done. No changing the terms at this point.

Please be clear: I am NOT suggesting nor would I ever cancel the subscriptions following the posting of the points...however....Valuemags doesn't have a leg to stand on here, and whoever is giving them legal advice is asleep at the wheel.
aflyer is offline