Ugly Airline Math: Planes Late, Fliers Even Later
July 5, 2007
Ugly Airline Math: Planes Late, Fliers Even Later
By JEFF BAILEY and NATE SCHWEBER
As Northwest Airlines counts it, Janis Cavinder endured a two-hour delay during a quick trip to London to celebrate the Fourth of July with a college roommate. But by her count, it was a full-day ordeal that diverted her to Newark and ended last night with a flight on another airline.
Ms. Cavinder, a 27-year-old Air Force captain who is headed to Afghanistan soon, missed a connection after her first flight from San Diego to Detroit. That led to the diversion to Newark and a six-hour layover. She made the best of it, quickly visiting the Statue of Liberty and ground zero, but felt sorry for her friend, a fellow Air Force officer, who was alone for the holiday in London.
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