It's having just the opposite effect on me. I'm now using the in-room coffee with this new system, where I almost never did with the old pot system.

I find this discussion fascinating. It is a great demonstration of how a relatively small thing in this business can irritate some people to no end, and make others extremely happy. Personally, I think it's one of the best changes Westin has ever made. It suits my coffee desires so perfectly (quick, good, single cup and out the door quickly) that until reading this thread, I didn't even consider that people might prefer the old system. (This is FT, I should have known better.)