I was able to call the Plat line and get seats for my wife and baby daughter in the blue section for a flight in late August (all of the other seats were taken) for a flight I purchased while I was logged in, but the Plat line would not help me with my wife's friend who is traveling with them and who has to wait until OLCI to get a seat.

Sad thing is this friend was a multi-year plat who lost status last year due to taking a consulting gig in town, and got no love at all from Continental.