Originally Posted by
IceTrojan
This post by our insider may be of interest to you. Though I would make the info more general, lest she was doing something she wasn't supposed to do.
Thanks for the info in two respects.
First, I have enough info/support to praise this person's performance without mentioning specific incidences that may get them in trouble. Now that I know there is some reward, I will definitely do so.
On the flip side, I have enough negative things to say about the operation of this location. I've been contemplating a letter ever since I spoke to the Unit Manager (wasn't convince changes would come about). With the exception of this gem of an agent, I would've walked me business to the Hertz HLE next door weeks ago.
Looks like I have a couple of letters to draft.