FlyerTalk Forums - View Single Post - Southwest employee: "I don't give a f****"!!!
Thread: Southwest employee: "I don't give a f****"!!!
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Old Nov 6, 2002 | 7:27 pm
  #7  
hockeystl
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Send your letter snail mail. Southwest assigns each individual letter they receive to a Cust Serv Specialist who completely investigates each complaint.

Give it about 4 weeks. My guess is you will receive the 1way price of your ticket.

hockeystl
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