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Old Jun 29, 2007 | 2:32 am
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G-BOAC
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Welcome to FT and the BA Board, MarkLHR. A huge pet hate of many here, me included, for the very reasons you state...especially under the new seating policy where the front is packed with the status pax. This makes me every time. Quite why BA can't insist on a service policy/service standard for this I don't know

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