FlyerTalk Forums - View Single Post - aircanada.com/aeroplan.com - Experiences/Complaints/Issues
Old Jun 28, 2007 | 6:51 pm
  #157  
trilinearmipmap
All eyes on you!
15 Years on Site
 
Join Date: May 2007
Posts: 788
Here are the problems I have had booking flights in the last few weeks.

Booking a flight YPR-LAS return for October (connecting in YVR). The Air Canada website told me there were no flights period. I gave up and booked WestJet from YVR to LAS.

Booking a flight from YPR-HNL for November. The Air Canada website would not let me book this at all until I tried to book it as a multi-leg flight ie. booking each flight segment one at a time. It would allow me to book this but for $200.00 more than the price quoted by the Air Canada phone reservation agent. Finally I booked this in person at the airport, the airport ticket agent gave me an even lower rate than Air Canada telephone reservations did, he said he found me and "internet special" and saved me $160.00.

Tried to book flights from YPR to Maui for December on the Air Canada website. Gave up after trying for a long time, I guess I'll book the flights in person when I have time.

With the Aeroplan website, whenever I try to book a flight YPR-YVR, if the exact date doesn't have a flight available, instead of giving me an availablility calendar it says "Air Canada doesn't fly between YPR and YVR". Funny I fly that route 6 or 8 times a year.

Overall besides pissing me off, the Air Canada and Aeroplan website must be losing Air Canada a load of money.
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