Originally Posted by brettyokom

Lost my bags recently on a 31 hour odyssey on AA/BA/IB from SFO to Valencia. The Worldtracer site was updated at last, and they called to deliver them the next morning (Iberia). Please note that you can purchase up to 53 euros of clothes and toiletries for each 24 hour period after the first 24 hour period you're without them and Iberia will (someday) reimburse you by check. If after 21 days the bag is still not returned to you, they owe you a lump sum of 600 euros I believe. Call the 800 number on their web site and stay on until you hear the English prompt (it is discretely hidden after some moments of silence!) and you'll get through to someone who can help you and explain the process to reimburse you.