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Old Jun 28, 2007 | 3:13 pm
  #3  
Seahawk_6
 
Join Date: Aug 2006
Posts: 169
Oh oh...I have, I have!

6/26 I was scheduled on a direct MCI-MEM that got cancelled sometime over the weekend. I ended up rebooking through MSP. Got up to MSP and the connecting flight ended up being a circus:
1. "Delayed awaiting inbound flight crew"
2. They changed the equipment, so they had to bump/rearrange people with disappearing seats.
3. Weight restriction kicked in, so people started getting bumped.
4. They changed the gate from C2 to F16 (that's kind of a hike).
**I'm really not kidding about all this by the way**
5. Equipment changed again, so now people can be added.
**At this point we begin boarding, about 1.5 hours late**
6. Resulting delay means some people will miss connections in Memphis, they want off to be re-routed.
7. MEM calls MSP to inform them that no hotels will be made available in MEM for passengers who misconnect due to delay. More people get off, more get on.
8. While all of this (6-7) is going on, the captain/FO continues coming on the PA to remind us that the delay is all in the interest of our "safety".
9. We finally take off about 2 hours late, pilot continues "safety" lecture during in-flight announcements.

I know the press blurbs Re: the pilots actions have emphasized the safety aspect of their disappearing act, it seemed like this guy was his own press agent he was so emphatic. As I was in 1C I also heard him toeing that line wiht the gate agent ("I refuse to push away from the gate until I have final numbers"). He was dragging his feet as much as possible.

I wanted to tell him I could easily get myself from MSP to MEM "safely" in a car, bus or train. I pay NW to do it "safely", quickly and on-time.
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